FREQUENTLY ASKED QUESTIONS

 
 

CAN I HAVE A ROUGH ESTIMATE OF COST?

As all of our blinds are made to measure, we are unable to give out a quote without a size. With certain styles of blind, we will also require a choice of fabric, as this also can affect the cost. For an accurate quote, we would require the size of your window and a selection of fabric (see our guide on how to measure). If you would like to use our ‘Free and No Obligation’ measuring service, please do not hesitate to contact us on 01745 815549 to arrange an appointment.

HOW CAN I MEASURE MY WINDOW?

In the Blind Industry we work of two sizes; either Recess or Exact Size. A Recess size lets your blind sit flush within the window recess. The easiest way to measure your window if you are looking for it to fit within your window recess is to measure the recess from one edge to the other, and from the top of the recess to the bottom. This should be done at three different points to give us an accurate measurement. If you are looking for your blind to fit outside of a recess, then the measurement we would require is the Exact Size of the blind. Measure the width and height that you want you're blind to be. Again, this should be done at three different points to provide an accurate measurement.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept the following forms of payment
• Cheques
• Debit/Credit Cards
• Direct Bank Payments
Deposits may be applicable depending on the size, and cost of your order.

HOW LONG WILL IT TAKE FOR MY BLIND TO BE READY?

All of our timescales vary depending on the product. However, we have provided an approximate timescale below.
Roller / Vertical /Pleated / Vision Blinds; we work on a 10 – 14 working day turnaround
Venetian & Skylight; we quote out a 10-15 working day
Cloth Roman / Curtains / Soft Furnishing; varies between 3-6 weeks
Shutters & Awnings; can take up to 14 weeks
The above timescales are quoted from the confirmation of order, and can vary.

CAN YOU PROVIDE A PRICE OVER THE PHONE?

Yes - as long as we are supplied with a size, we can give an approximate price over the phone.

HOW LONG DOES AN APPOINTMENT TAKE?

Duration of appointments can vary depending on the quantity you require, and the type of product you want. However, an average appointment lasts between 30 and 45 minutes.

AFTER MEASURMENT, AM I OBLIGATED TO ORDER?

No! All of our measuring appointments are free of charge and non-obligatory. If you decide to proceed with your order, no extra charge will be applied for the initial appointment. It is a completely ‘Free and No Obligation’ measuring service.

I'M UNABLE TO MAKE IT TO YOUR SHOWROOM, DO YOU BRING SAMPLES WITH YOU?

We do! We can bring a selection of fabrics and samples to your home, to help you choose what is best for you. However, if able, we do recommend a visit to the showroom, as we such as wide variety of fabrics and samples, we can only bring so many to your door.

DO YOUR BLINDS COME WITH WARRANTY?

Any products that we manufacture, we give out a 3 Year Warranty on items that have malfunctioned. Other products such as Venetian Blinds, have a 12-month Warranty provided by our suppliers. All warranties are subject to the nature of the issue, items that have deteriorated due to wear and tear, are not covered under Warranty.

WHERE ARE THE BLINDS MANUFACTURED?

The majority of our products are manufactured in our local workshop on the Colomendy Industrial Estate. Some products, such as Venetian Blinds are ordered from our suppliers, some who are situated in Ireland.